Deleting your Awakened account

In the app

1. Open the Profile tab.
2. If you would like a copy of your data, write to us from the e-mail address registered in the app before you delete; we send all of it to you as a file.
3. Tap Delete account, enter your password and confirm.

If you have Premium: deleting your account does not cancel your store subscription; it keeps renewing until you cancel it. Cancel it first on the Google Play or App Store subscriptions page. Your Premium access is deleted with the account; we do not refund the time left, and refund requests follow the store's own rules.

Your account and data are deleted at once; this cannot be undone.

If you cannot use the app

From the email address on your account, send an email titled "Delete my account" to destek@awakenedstudio.app. Once we have confirmed the account is yours, it is deleted within 30 days at the latest and we let you know.

If you can no longer reach that address, or mistyped it when signing up: an account whose e-mail address is not confirmed is deleted in the app, with Delete this account on the confirmation screen that opens when you sign in. If you cannot sign in either, tell us which address you signed up with; if we can confirm the account is yours another way, we delete it.

What is deleted

• Your account (email address and password),
• your profile and settings,
• your stats, quests, history and notes, plans, badges, items and inventory.

Your premium record is deleted at once with the account; any other records left on the server side are removed within 30 days at the latest. If you made a purchase, payment records we must keep by law are kept only for as long as required; the store that handled the payment (Google Play or the App Store) keeps its own records under its own policy. Deleting your account does not cancel a subscription; cancel it on the store's subscriptions page.