Terms of Use

Effective date: 8 November 2026

These terms cover your use of the Awakened mobile app and its premium subscription. By creating an account or using the app, you accept them. How your personal data is handled is explained in the Privacy Policy.

1. Who provides the service

Awakened Studio (Mehmet Özçınar)
Address: Tunalı Hilmi Cad. No: 44/10, Çankaya, Ankara, Türkiye
Email: destek@awakenedstudio.app

2. The service

Awakened is a habit tracker that turns your habits into quests and your effort into EXP. The core features are free; features such as more stats and quests, weekly and monthly planning, reports, streak freezes, designing your own badges and color themes come with the premium tiers (B-Rank, A-Rank, S-Rank). What each tier gives and its limits (for example how many stats, and how many active quests in a stat) are shown in the app and on the store page.

Awakened is not a health, medical or psychological service; nothing in the app replaces professional advice.

3. Your account

• You must be at least 13 to use the app. If you are under 18, get your parent's or guardian's permission before buying premium.
• Your account is personal. Do not share your password; you are responsible for what is done with your account. Write to us if you think someone else is using it.
• You can delete your account at any time in the app (Profile → Delete account).

4. Your content

The stats, quests, notes, plans, badges and items you create in the app are yours. We use them only to provide the service to you (storing them, syncing them between your devices and showing them back to you); we do not show them to anyone else. You can ask us for a copy of your content by e-mail at any time.

5. Rules of use

When using the app, you must not:

• try to gain unauthorized access to the service, its servers or other users' accounts,
• do anything that disrupts or overloads the service or gets around its security,
• try to unlock premium features without paying,
• use the app for anything unlawful.

If these rules are broken seriously or repeatedly, we will first warn you in writing and may then suspend or close the account. Where we can, we give you time to ask for a copy of your data before an account is closed.

6. Premium subscription

• Buying: premium is bought as a subscription through Google Play or the App Store. The price, the subscription period and any free trial are shown in the store before you buy. The store takes the payment and charges the payment method on your store account; we never see your card details.
• Automatic renewal: the subscription renews automatically for the same period at the then-current price unless it is cancelled at least 24 hours before the end of the current period. The renewal is charged within the 24 hours before the period ends.
• Free trial: if a trial is offered, the paid subscription starts unless you cancel at least 24 hours before the trial ends. If you buy a subscription during a trial, the rest of the trial ends.
• Cancelling: cancel on the store's subscriptions page (Google Play: Payments & subscriptions; App Store: Settings → Apple Account → Subscriptions). After you cancel, premium stays on until the end of the period you paid for and then does not renew. Uninstalling the app or deleting your account does not cancel the subscription.
• Price changes: if the price changes, the store tells you in advance and, where its rules require it, asks for your consent before renewing at the new price.
• When a tier ends or you move to a lower one: none of your data is deleted. Stats and quests over the new tier's (or the free version's) limits become passive: they show in the app but cannot be completed; you choose which stay active by reordering them or pausing quests. The EXP, levels and badges you earned stay; the badges you designed and the theme you picked stay too, only designing new ones needs a tier. Buy a tier again and the passive ones open again.
• Tied to your account: premium is given to the Awakened account you are signed in to when you buy. If you delete that account, your premium is deleted with it and cannot be moved to another account.

7. Refunds and the right of withdrawal

• The store takes the payment, so refund requests go to the store and follow its own rules (a Google Play refund request; for the App Store, reportaproblem.apple.com). We give no separate refunds, including for the remaining time of a subscription that is cancelled or whose account is deleted.
• Premium is a digital service that starts the moment you buy it. Under Turkish distance contract rules (Distance Contracts Regulation art. 15/1-ğ) the right of withdrawal does not apply to services performed instantly online; by buying, you ask for the service to start at once. In the EU, the store asks for your consent to immediate performance and your acknowledgement that you lose the right of withdrawal when you buy.
• Nothing in these terms takes away your statutory rights as a consumer (for example if the service is faulty). If you live in the EU, the mandatory consumer protection rules of your country also apply.

8. Availability and changes

We work to keep the app running and secure, but we cannot promise it will always be available or free of errors; it may sometimes be unavailable because of maintenance, updates or a problem at our infrastructure provider. We may change features to improve the app. If we remove a feature that a paid subscription covers, we tell you in the app in advance. If we decide to shut the service down, we give at least 30 days' notice and make sure you can get a copy of your data in that time.

9. Liability

We provide the app as it is, for your personal use. To the extent the law allows, we are not liable for indirect damage arising from using or not being able to use the service. This does not affect our liability for intent or gross negligence, or your statutory rights as a consumer.

10. If you got the app from the App Store

If you downloaded the app from the Apple App Store, the following also applies:

• These terms are between you and the provider, not Apple; we, not Apple, are responsible for the app and its content.
• You may use the app only on Apple devices you own or control, and as the App Store Terms of Service allow.
• We are responsible for maintaining and supporting the app; Apple has no obligation to do so.
• If the app fails to meet a warranty that applies by law, you may tell Apple, and Apple may refund the purchase price under its own rules. To the extent the law allows, Apple has no other warranty obligation.
• We, not Apple, handle any claims about the app relating to product liability, legal compliance, consumer protection or infringement of intellectual property.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

11. Intellectual property

The app's name, design, texts and software belong to us. We give you a personal, non-transferable right to use the app under these terms.

12. Changes to these terms

If we change these terms, we publish the new version on this page and update the effective date. We announce important changes in the app at least 15 days before they take effect. If you do not accept the new terms, you can cancel your subscription and delete your account.

13. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye. If something goes wrong, write to us first at destek@awakenedstudio.app and we will try to sort it out. As a consumer in Türkiye you may apply to the Consumer Arbitration Committee (within the yearly monetary limits) or the Consumer Court. If you live in the EU, you keep the right to go to the courts of your country.